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FAQs

FREQUENTLY ASKED QUESTIONS TO US

General

I want to buy a jacket how can I make the payment?

You can make the payment through PayPal or Credit Card. We use SSL secured Check out so you can make the payment without any worries.

I love a jacket, but I am unsure which size would fit me perfectly?

You can go through our size chart to know your size. Still if you have any problems regarding the size, no worries. You can leave us a message that you’re unsure about the size at contact@thejacketmaker.com and our support agent will assist you in getting a perfectly fitted jacket.

 

Can I return the jacket if I don’t like it or if it does not fit me perfectly?

We want to ensure satisfactory customer experience that’s why our return policy is set for 30 days of delivery. You can return or exchange Regular Orders within 30 days of delivery for a full refund or exchange. Personalized or other customized product may not be returned for refund or exchange under any circumstances.

 

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Happy Customers

William Epperson
William Epperson@William Epperson
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I couldn't be happier with my jacket or my experience with The Jacket Maker! I originally ordered a standard size knowing there was a chance the waist wouldn't fit (all other measurements were perfect for me). Unfortunately it didn't quite...
Tony Sullivan
Tony Sullivan@Tony Sullivan
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The fit was a 5 The quality was a 5 The leather was not that soft but it thick and flawless I gave it a 4.5 The attention to detail was a 5 The snaps and the belt buckle were 3:5 The style was a 5 And the liner was a 5 I Love it
Alina
Alina@alina
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Almost Identical to the jacket in the show great job guys, If any one is thinking of getting an jacket like this don't look around for a cheaper one this one is pure quality.
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